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Enjoy Free Shipping on Orders Above €30

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Enjoy Free Shipping on Orders Above €30

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    • Shipping policy

    Last updated: 6 September 2026

    This page reproduces section 7 of our Terms of Service, which apply in full; section numbers refer to the Terms. It also answers the questions we are asked most often about delivery.

    DELIVERY

    We deliver to the countries offered at the checkout. Delivery charges are shown at the checkout before you place your order. E-gift cards are sent by e-mail and carry no delivery charge.

    At present, orders from €30.00 are delivered free of charge; orders between €25.00 and €29.99 carry a delivery charge of €3.00; orders up to €24.99 carry a delivery charge of €5.00. Cash on delivery is offered for deliveries to Greece only, for orders from €25.00, with a €3 fee.

    Delivery is usually within 3 to 10 working days from the day you place your order and, unless we agree another date with you, no later than 30 days after that day; remote areas and islands can take longer than 10 working days.

    Working days are Monday to Friday, excluding public holidays; carriers do not normally deliver on weekends or public holidays.

    Please make sure the delivery address is complete and correct; if a parcel cannot be delivered because the address you gave was wrong, we may charge the reasonable additional cost we actually incur in arranging re-delivery. The products become your responsibility once they are delivered to you or to someone you have nominated to receive them, and they become your property once we have received payment in full.

    If you notice that you have entered the wrong address, e-mail care@theayurvedaexperience.eu straight away with your order number: an address can only be changed before the order is dispatched.

    If your order is delivered outside the European Union, import duty, import VAT or a carrier's customs-clearance charge may be payable on delivery; these charges are not included in our prices.

    TRACKING YOUR ORDER

    When your order is dispatched you receive an e-mail with the tracking details. You can also check the status of your order at any time at track.theayurvedaexperience.eu, using your order number and the e-mail address you ordered with.

    MORE THAN ONE PARCEL

    Items may be dispatched from different warehouses, so an order can arrive in more than one parcel. There is no extra delivery charge for this. If you withdraw from your order, the 14 days run from the day you receive the last parcel (section 8 of the Terms of Service).

    QUESTIONS

    Our customer care team is available Monday to Friday, 8:00 to 20:00 Central European Time, at care@theayurvedaexperience.eu or on +31 (0) 970 102 65163.